Terms and Conditions
Terms & Conditions for Online Orders
The Blessings Bridal website is operated on the following terms and conditions and by using the site you accept the terms and conditions.
We take great care to ensure that our website accurately represents the goods but cannot guarantee the accuracy of colour as this can be influenced by your personal monitor.
We may change the terms and conditions at our discretion and by using the site after the such change you agree to comply with and be bound by these.
Making a purchase
When you order an item via the Blessings Bridal online shop you are offering to buy it for the price stated, subject to these terms.
You will be guided through the process of placing an order by a series of instructions on the website. You place your order for items from the website by clicking on the purchase/buy now button at the end of the online order process.
Once you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with a payment reference and the value of your order that will be debited from your credit/debit card. This is not an order confirmation or order acceptance from Blessings Bridal.
Our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us.
If you require any information regarding your order(s) please email info@blessingsbridal.co.uk – All web enquiries are handled by our online team so please use the above email address for any enquires. The online team are available Tuesday to Saturday 10am – 5pm. Except Wednesday 9am – 3pm
We may not accept your order if (i) an item you have ordered is out of stock, (ii) if your card is due to expire within 28 days of your purchase date (iii) we are unable to obtain authorisation for your payment or (iv) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.
If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.
To be eligible to purchase from this site you must be the holder of a valid debit/credit card and warrant that the personal information you are required to provide is true, accurate and current in all respects. You will be requested to register and provide your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. We reserve the right to only accept orders from those over the age of 18.
Gift vouchers purchased through the site are non-refundable.
You must notify us of any changes to your personal details by email to: info@blessingsbridal.co.uk
Delivery
We offer UK deliveries only via Royal Mail.
Occasion wear at a charge of £15.00 per order. This is to cover postage, packaging and insurance of your goods whilst in transit. If more than 1 occasion dress is ordered the postage cost will increase, we will contact you accordingly if this is the case.
We know you are keen to receive your purchase and offer, as standard, a 5 working day delivery service for all orders going to a UK address.
Online Store Return Policy – applies to purchases made via our online shop only. Does not apply to items purchased in person, or in-store.
While we hope that you will love every purchase, if you are not completely satisfied with your goods purchased via our online shop we will happily offer you a full refund for the cost of the goods. You must notify us of your refund request to info@blessingsbridal.co.uk within 7 days of receipt. You then have an additional 7 days to return the goods to us. Goods received outside the 14-day returns period will not be refunded. Please note this applies only to goods purchased through our online store and refunds can only be processed through this site.
Please contact us by email info@blessingsbridal.co.uk to notify us of your refund. The package is your responsibility until it reaches us. We recommend you return these via recorded delivery with insurance and retain the proof of purchase with the tracking number. Refunds will be made via the original method of payment within 7 – 10 days of our receiving the goods. Postage for refunds is the responsibility of the purchaser.
Read the points carefully before sending all returns:
Clothing:
• The item must be in the original unused, resalable condition with all labels and tags attached. We are unable to offer a refund on any goods that are marked or damaged in any way.
Please ensure that you are not wearing perfume or deodorant which may leave a scent or mark(s) on the item.
Footwear:
• Must be tried on carpeted surfaces. Use outer packaging when returning to avoid damage to the product box. Do not apply any labels or adhesive tape directly to the product box. Items mistreated this way will be rejected.
Faulty Items
Our refund policy does not affect your statutory rights in relation to faulty goods. If you receive a faulty item please contact customer services quoting your order reference and details of the fault.
Sales Items:
If you are not satisfied with your sale items purchased via our online shop we will happily offer you a full refund for the cost of the goods. The item must be in the original, unused, resalable condition with all labels and tags attached. We are unable to offer a refund on any goods that are marked or damaged in any way. You must notify us of your refund request to info@blessingsbridal.co.uk within 7 days of receipt. You then have an additional 7 days to return the goods to us. Goods received outside the 14-day returns period will not be refunded. Please note this applies only to goods purchased through our online store and refunds can only be processed through this site.Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site after any changes signifies your acceptance of the new Terms & Conditions
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at info@blessingsbridal.co.uk or call us on 01273 50576
Please note, this returns policy does not relate to any purchases made in store.